We offer friendly and personalized service, monthly reporting on all accounts, and we treat all homeowners with respect and consideration. We look for the most suitable resolution to problem. The key is to resolve the delinquency, recover the money, and save you time and money whenever possible. This may take the form of a payment plan, and this is where we shine. The most important and rewarding aspect to collection is to give a homeowner an opportunity to bring their account current and become a productive paying member of the Association. Using respect and dignity, we assist the homeowner with an acceptable plan to bring their past due balance current while maintaining the payment of their current dues which increases, the Association’s “Bottom Line”. This area takes experience and finesse. Our trained staff does everything possible to find the most satisfactory resolution without waiving your rights.
- No-Risk Collections
- Highly Competitive Rates
- No Hidden Costs
- Creditor Bankruptcy Services
HOA Services has done a great job collecting for our HOA’s that we manage. Mike Randolph is great to work with and even attends HOA meetings to educate the Board of Directors in the Collections industry. We are all very pleased that even in this economic decline, how well this company is able to continue to collect unpaid assessments in such a timely manner.
- I.B. Office Manager
I have worked with HOA Services for several years their customer service has been outstanding. They have helped me understand the collection process in a way other firms have not. They have been fair and reasonable to the homeowners and have worked out any and all issues that have arose on the management side.
- A.D., Supervisory Community Manager
I have had the pleasure of working with the knowledgeable and courteous staff of HOAS for five years. I would expect nothing less than professionalism and knowledge of the collection laws from any licensed collections agency. What I have found that sets HOAS apart is their flexibility, demonstration to work on a personal basis with owners, Board Members and management company staff,and weekly account reviews with Mike Randolph. It doesn’t get much better than that!
– K.H., Community Manager